Privacy Policy
Effective November 4, 2026
Privacy at a glance
BeBack keeps your saved places private to you, and we don’t sell your information or show ads.
- What we keep: your email address and the places you save, with your ratings and notes.
- What we don’t collect: no advertising or analytics trackers, no contacts, photos or payment details, and no record of your current location.
- Who helps us run BeBack: a small number of service providers for hosting, sign-in and maps. Some of them store information outside Canada.
- Your control: you can edit or delete any place at any time, and delete your whole account from the Account page.
Who we are
BeBack (beback.net) is a small business based in Alberta, Canada. In this policy, “BeBack”, “we” and “us” mean that business.
Our Privacy Officer is responsible for how BeBack handles personal information. You can reach them at support@beback.net.
What information we collect
We collect only what BeBack needs to work.
| Information | Examples | Where it comes from |
|---|---|---|
| Account details | Your email address and password | You, when you create an account or change your password |
| Your saved places | Place name, address, map coordinates, category, status, star rating and notes | You, when you save or edit a place |
| Searches | The words you type into the map search box, sent to Google to find places (BeBack doesn’t store them) | You, when you search |
| Places you share | The places you choose to share, your message, whether your notes are included, and the email address you share them with | You, when you share places |
| Messages to support | Your email address, what you write, and the details our Report a problem and Suggest an idea buttons add: BeBack version, device, browser and screen size | You, when you email us |
| Technical information | Your IP address, browser type and the time of each visit | Your browser, automatically |
Your password is stored only in scrambled (hashed) form by our sign-in provider. Nobody at BeBack can see it.
Shared place listings. When you save a place that Google Maps lists, we keep one public record of its name, address and location, which any BeBack user saving the same place also uses. Other users cannot see that you saved it, and your category, status, rating and notes stay private to you. Places you create yourself by clicking the map are private to you.
How we use your information
We use your information only to run BeBack for you:
- to create your account, sign you in and keep it secure;
- to save, show, search and update your places, and draw them on your map;
- to send emails about your account, such as confirming your email address or resetting your password;
- to answer your messages and consider your suggestions;
- to deliver places you share: we email the person you chose and show them the places under Shared;
- to keep BeBack working and protect it from misuse.
We do not sell or rent your personal information, use it for advertising, or share it with anyone for their own marketing. If we ever want to use it for a new purpose, we will ask for your consent first.
Sharing places
When you share places, the person you share with sees your email address, your message, the shared places, and your notes if you include them. Replies to the share email go to your email address. The share email itself lists up to 10 of the places, with their addresses and (if you include them) your notes, so a copy of these stays in the other person’s email even if you later delete your account. They can save copies of the places to their own account; their copies are theirs, and later changes on either side don’t affect the other.
If someone shares places with you, we store your email address with that share so you can see it when you sign in with that address. You don’t need a BeBack account to receive a share email. If you’d like shares sent to you removed, contact us at support@beback.net.
To prevent misuse, each account can share up to 20 times a day, with up to 100 places per share, and send up to 20 share emails a day. To enforce these limits we keep a record of when you create and send shares (not what’s in them) for 30 days.
Your location
BeBack never stores or tracks your current location.
We use it to list My Places nearest to you first (the default order), for the “go to my current location” button on the map, and for “Show the map around me” for new accounts. Your browser or phone asks your permission the first time. Your location is then used on your device to sort your list or move the map. It is not sent to our database or kept. If you don’t allow location access, My Places is listed newest first instead.
If you’ve already allowed location access and haven’t saved any places yet, BeBack may use it once to start the map around your area.
Like any online map, Google loads the map for whatever area you are viewing, so Google receives requests for that area. You can say no to location access, or turn it off in your browser or phone settings, and still use the rest of BeBack.
Service providers and storage outside Canada
We use these service providers to run BeBack. Each receives only the information it needs to do its job for us.
| Provider | What it does for BeBack | Information it handles | Where it stores data |
|---|---|---|---|
| Supabase | Database and sign-in | Account details, saved places | United States (US East) |
| Vercel | Hosts the website | Technical information | United States and worldwide |
| Google Maps Platform | Map, place search and place details | Searches, map area viewed, technical information | United States and worldwide |
| Resend | Sends account emails (confirmation and password reset) and share emails | Your email address; for shares, the sender’s and recipient’s email addresses, the message, and the shared places’ names, addresses and (if included) notes | United States |
Emails you send to support@beback.net are forwarded by ImprovMX, an email forwarding service based in the United States, to the inbox we use to answer them. ImprovMX keeps a record of forwarded emails for up to 7 days.
Because some of these providers store or process information outside Canada, mainly in the United States, your information may be subject to the laws of those countries and accessible to their courts and authorities. We remain responsible for your information and choose providers that protect it.
This policy is our written information about our service providers outside Canada. Our Privacy Officer can answer any questions about how they collect, use, disclose or store your information: support@beback.net.
Google Maps is also covered by Google’s Privacy Policy.
We may also disclose information if the law requires it, or to protect the safety of BeBack users or others.
Cookies and storage on your device
BeBack uses only what it needs to work, and no advertising or analytics cookies.
- Sign-in cookies keep you signed in. BeBack can’t work without them.
- A small browser setting remembers if you closed the “Get the BeBack app” tip, so we don’t show it again.
- Your light or dark mode choice, if you pick one, is saved in your browser so BeBack looks the way you chose next time. It isn’t sent to us.
- An offline page is saved on your device so BeBack can show a “You’re offline” message when you have no connection. It contains none of your places.
Google Maps may set its own cookies when the map loads, under Google’s policies.
How long we keep information, and deleting your account
We keep your account and saved places until you delete them.
- Deleting a place: select it and use Delete. It is removed after a few seconds, while you have the chance to tap Undo.
- Deleting your account: go to Account, enter your password and type DELETE. Your account, saved places, ratings, notes and private places are removed from BeBack immediately.
- Backups: deleted information can remain in our backups for up to 7 days, until those backups are replaced. We don’t restore deleted accounts from backups.
- Shared place listings: public listings of Google places you saved stay for other users, with nothing linking them to you.
- Technical logs: our providers keep these for a limited time for security, usually no more than 30 days.
- Shares: kept until the sender deletes their account, which removes everything they’ve shared. Places a recipient saved are their own and stay in their account.
- Messages to support: we keep them only as long as we need to help you and follow up on your suggestion.
How we protect your information
We use reasonable safeguards for an app of BeBack’s size:
- every connection to BeBack is encrypted (HTTPS);
- passwords are stored only in hashed form;
- database rules ensure each person can only see and change their own saved places and notes;
- changing your password or deleting your account requires your current password;
- only BeBack’s founders can access BeBack’s systems, and only to run and support the service.
No system is perfectly secure. If a breach of your personal information creates a real risk of significant harm, we will tell you and the Information and Privacy Commissioner of Alberta, as the law requires.
Your rights
You can:
- see your information: ask our Privacy Officer for a copy of the personal information we hold about you. We will respond within 30 days;
- correct it: edit your places in the app, or ask us to correct anything else;
- delete it: delete places or your whole account in the app at any time;
- withdraw consent: deleting your account ends our use of your information, apart from the limited backups and logs described above.
Concerns or complaints. Please contact our Privacy Officer first at support@beback.net, and we’ll try to resolve it. If you’re not satisfied, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Children
BeBack is not intended for children under 13, and we don’t knowingly collect their information. If you believe a child has created an account, contact us and we will delete it.
Changes and contact
If we change this policy, we’ll post the new version here and update the effective date. For significant changes, we’ll also email you before they take effect.
Questions about privacy at BeBack: Privacy Officer, support@beback.net